Legal
Data protection
Data protection must be evaluated against the actual workflow, systems, jurisdictions, and contractual roles.
Last updated: September 4, 2026
Customer-specific scope
The roles of controller and processor, categories of data, purposes, retention, locations, subprocessors, and security obligations depend on the implemented workflow and the applicable agreement.
Security review
Prospective customers can request the current security and data-protection materials needed for their review. Certifications, technical controls, retention periods, and hosting locations should be evaluated against those current materials and the proposed workflow.
Data-subject requests
Requests involving service data may need to be handled by the customer that controls the relevant workflow. Leacall will route and support requests according to the applicable roles and agreement.
Contact
For a data-processing agreement, subprocessor information, security questionnaire, or privacy request, contact [email protected].